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Success in Life & Business… It’s a Matter of Touch

I am sure you would agree that effective communication plays a significant role in relationships with clients, customers, patients, partners, family members, colleagues, friends, etc. But what about when those individuals are away from you? Do you fill that void effectively and systematically or do you leave it to chance?

Maximizing success in life and in business is dependent upon a complete relationship. To optimize your success you must see your time away from others just as important as the time you spend with them.

Let me explain. Your spheres of relationships are continually changing from both your perspective and from the perspective of others. As a result of these shifting viewpoints, the strengths or weaknesses of these bonds fluctuate and unless you systematically inject yourself into the relationship, you leave success and happiness to chance.

So how do you step-up and make sure you are not rolling the dice when it comes to your success? Simply put, by implementing real, honest, and effective “touches” you can maintain your presence the way that you want it to be. These “touches” are small, short, targeted, and balanced communications that fill the relationship gap that will maintain and even grow trust, loyalty and commitment. Found in various forms, these individualized gems can be phone calls, text messages, video calls, written letters, cards, etc. And the frequency? This depends on each situation but I recommend 14 to 21 days as the sweet spot to offer the best balance.

Remember, to maximize your success, “touch” everyone regularly in a way that will positively inject your influence and not allow chance to control of the outcome.

Reprinted with permission from Dr. Steve Feyrer-Melk.


Steve Feyrer-Melk, MEd, PhD, is a powerful, passionate, and trusted authority in Lifestyle Medicine who is bringing an innovative, refreshing, and successful approach to proactive health care. Dr. Steve co-founded the Optimal Heart Attack & Stroke Prevention Center where he crafts and hones real-world programs for immediate impact. Dr. Steve also serves as the Chief Science Officer of Nudge, LLC, a lifestyle medical technology company.

aging-hands

The Objectification of Our Aging Population

Some nonagenarians compete in triathlons while other ninety-year-olds face jail time. Some octogenarians study the game of Chess on the streets of New Orleans and others in their eighties travel across the country headed for baseball diamonds. Some septuagenarians are affected by dementia, live in memory care centers and receive aid with their daily activities; meanwhile, others in their seventies can be found in University lecture halls, sitting on faculty council, and contributing original research. This might read as part of scripted entertainment, however, it’s not. Rather, these images are even funnier when we see them floating in a sea among the tide of what we think of as “the elderly.” Why so funny?

I am not concerned with entering into the conversation about who is elderly, or these new hip ideas about saying 100 years young (this expression can be equally oppressive as the objectification of “the elderly”).

If we travel back to Britain in 1875, we can read in the Friendly Societies Act, where old age is defined as “any age after 50.” We can also turn to our nation’s leader in aging research and health promotion, The National Institutes of Health and Aging, where many topics are geared toward those of us ages 50 and greater. And so, it’s not a matter of age classification that concerns me, rather it is the objectification of a marginalized group that is of far greater importance. I’m also not particularly interested in developing a categorical understanding of the precise age of the person we are referring to when we say, “The elderly.” Rather, I’m fascinated by some peoples’ use of “the” when referring to a single person and then also ascribing a set of assumptions based on a singular experience or interaction. Yesterday, while standing in line at a local print shop, I heard one person remark to another, “You know how the elderly are…slow and crochety.”

Slow and crochety are common adjectives used to describe people who are elderly. In the Oxford English Dictionary you will find worse-for-wear, moth-eaten, and long in tooth as synonyms for elderly. What happened to using respectful, kind and caring words to define someone who is your elder? We needn’t live in extremes where we ascribe words such as venerable, esteemed, wise, grand or dignified. Although this might apply to some people who are our elders, using these words without license can be just as damaging as the objectification of “the elderly.”

Although common place in the body of literature on aging; the terms “the elderly”, “the old” and “the aged” are frequently used synonymously. What is it about the use of the word ‘the’ that rolls off our tongue so easily when referring to some groups, yet is incredibly offensive when used with other groups? ‘The’ creates a rigid and inflexible view of lives that are dynamic, complex, multidimensional and ordinary. ‘The’ presents a watered-down version of people based on caricatured qualities. ‘The’ creates an assumption of similarity among members. Also, the last of these, “the aged” suggests a past tense, a process having been previously completed. A life already lived. As far as I know, we are continually aging unless we are dead and in which case our subject of interest becomes “the dead”. ‘The’ is embedded in an otherness, a separation, no longer living. And since I’m living, then “the elderly” must be the other.

By saying “the elderly”, we are reducing defining features and valuable contributions of members of our community to singular stereotyped anecdotal evidence. ‘The’ suggests a devaluing of humanness or a perception of less than. Use of the word “the” is paramount to maintaining the age binary: young-old. Yet, this concept of binary is ill-informed. We have coupled two parts of the lifespan that are not guaranteed. Just because you are young, this does not suggest you will be old. It is only when you are old that you can say, “When I was young…”

Age categorization can create a space, a chasm, a divide between us and them. We are gripped by fear of them because we fear we too will become like them, when in fact, becoming elderly is a gift. Not everyone alive now, reading these words, will be so privileged to receive this gift of age. One of the greatest accomplishments in the past 150 years, according to University of California, Berkeley and Max Planck Institute for Demographic Research, Human Mortality Database, is an increase in life expectancy from birth. If more of us are becoming them, then why does a looming fear lurk in the air? Is it because there are more of us alive now than ever before who are adding to the collective fear? Plausible. Is it as Zygmunt Bauman articulates on fear, that aging is a process that happens and so we desperately grasp at the air for psychological consolations? Perhaps.

It’s purely a matter of shifting times that allows us, as a nation, to acknowledge the disrespect in using people as instruments for, in the case of “the elderly”, a continued glamorization of youth. It was not long ago when the proverb “children should be seen and not heard” was quite popular indeed. Dating back to the 15th century, children, and particularly young women, were understood to stay silent unless spoken to or asked to speak. First appearing in Mirk’s Festial , published by a clergyman about 1450, “A maid [young woman] should be seen, but not heard”.  In present day U.S. culture, we can see a similar treatment being delivered to our elders to an even greater extent. People who are elderly are not seen and not heard. We don’t want to see them for fear of becoming them, because we have learned to equate aging with death.

All living matter experiences aging from the moment of entering this earth. Just as surely as we age, we too experience death. The two are not correlated, birth and death, yes but age and death, no. Yet, in a culture that denies death, age masquerades as death. Age and death are two distinct processes that are both gifts bestowed upon anyone who is born. In order to untangle these webs of death and aging, fear and loss – we must extract ourselves from an obsession with youth.

By maintaining such strict adherence to youth standards, we further objectify people who age and who are unable to perform youthfully. Conversely, when we are ridiculed, or do the ridiculing, for “acting old”, there are many damaging effects this can create, one of which is internalized ageism.  The idea that the only interesting elderly people are either “dazzling or drooling” further reinforces this age binary and a fetishizing of youth. Tina Turner sings, “we don’t need another hero”, but what we need is a recognition of the diversity among people who are elderly. Old comes in many forms.

As well-intentioned measures are created to protect people who are elderly from abuse, flu and fraud, sometimes these very policies further objectify the people they are intending to help. Headlines read: “How to care for the elderly” Really? There’s a one-size-fits-all approach for caring? I didn’t realize all members of the elderly needed caring for. According to Education First, world leaders in International Education since 1965,“Use the [emphasis in original] with adjectives to refer to a whole group of people.” One of three examples given on their website is: “The elderly require special attention”. How would our world be if we offered special attention to everyone?

On a broad scale, we have witnessed a linguistic shift when referencing minority groups, by many people dropping the definite article ‘the’. Further, some find offense to hearing references like: ‘the blacks’, ‘the gays’, ‘the whites’, ‘the Muslims’, etc.  Let us continue with our inclusive practices and start referring to people who are elderly as the individuals they are. If you have the privilege to be compassionate, then please adjust your word order the next time you refer to a vital member of our community and emphasize the person rather than a group to which we assume they belong. If you are involved with policy development, consider suggesting a rewording using more inclusive language. Encourage your local transportation company to entertain ideas of changing stickers on mass transit to read “please reserve the seats for anyone who looks like they need a seat” instead of “for the elderly and the disabled.” And please, omit from your language the phrase: “Wow, you look good for your age.” We all age differently. And some, don’t age at all. They die.

And so, in this massive sea of wonder, awe and possibility, some stay ashore, some wade into the water clinging to their raft of thanatology, while others playfully splash about with exuberance and glee. Come splash with me and people who are elderly. Soon you will see there are differences and similarities between you and people who are elderly.


Adrienne Ione is a cognitive behavioral therapist and personal trainer who integrates these fields in support of people thriving across the lifespan. As a pro-aging advocate, she specializes in the self-compassion of dementia.

Website: yes2aging.com
Guided Meditations: insighttimer.com/adrienneIone
Facebook: silverliningsintegrativehealth

 

Psychological consultation

Mental Health & Substance Abuse Programs: Finding Hope and Help through Dual Diagnosis

It is frustrating enough to experience the hopelessness, despair and other negative feelings associated with a substance use disorder. A co-occurring mental health disorder can lead to even more confusion. You know you need treatment, but do not know whether to turn to a mental health program or substance abuse program. Discover how you or your loved one can find help and hope at a dual diagnosis treatment program.

Psychological consultation

Mental Illness and Psychology

The term mental illness is quite broad with multiple connotations. Individuals who suffer from “mental illness” are often stigmatized and denigrated for their difficulties and struggles. According to the National Alliance of the Mentally Ill (NAMI), the term mental illness can be defined as a medical condition that disrupts a person’s thinking, feeling, mood, ability to relate to others and daily functioning. Still other sources define mental illness as a “psychiatric disorder, that is a mental or behavioral pattern or anomaly that causes either suffering or an impaired ability to function in ordinary life (disability), and which is not developmentally or socially normative. Mental disorders are generally defined by a combination of how a person feels, acts, thinks or perceives”. The NAMI definition is a very important definition in that a mental illness has an organic and genetic etiology, similar to diabetes or heart disease.(1) However, for someone who suffers from mental illness the changes in behaviors, perception, and thinking must also affect one’s functioning. This is critical as we all have had times when we have been sad, extremely happy, or made inappropriate decisions. However, when those changes begin to consume the individual to the point of affecting one’s functioning and those around him/her then these changes may be defined as a mental illness.

Worried womanUnfortunately, science has not advanced in the domain of mental illness as it has in other medical specialties. Psychiatrists, psychologists, and other mental health professionals do not have the means of laboratory tests or imaging to diagnose illness, as compared to other specialties in healthcare. Consequently, the diagnosis of a mental illness idealy utilizes a team of professionals that has been in contact with the patient over time.
The diagnosis and evaluation of an individual who suffers from mental illness can be very elusive which may require the collaborative effort of more than one health care professional. Psychologists and psychiatrists have been formally trained in how to understand an individual’s symptoms, to narrow the diagnostic focus of the underlying disorder. This understanding of the presenting symptoms is usually not only provided by the patient alone but also other family members or friends. Unfortunately, the patient alone may not fully understand his/her current symptoms as they sometimes lack insight into their symptoms and impact on their functioning. It is important to note that the etiology of mental illnesses can be due to various sources. Within the medical community, it is now well understood that genetics play an important role across various mental illnesses from psychotic disorders, to mood disorders, and even substance dependence. However, no mental illness is 100% genetic as the environment also plays a significant role. In regards to environment, many mental illnesses can also be caused by other organic insults such as traumatic brain injuries, brain masses/tumors, or neurodegenerative illnesses (such as Alzheimers Dementia) that may induce changes in mood or even psychosis (i.e. suffer from hallucinations or delusions).

Psychologist having session with her patient in her private consulting roomThe modalities of treatment for mental illness are not just limited to pharmacological intervention, but may also include a multitude of psychotherapies. Psychologists, psychiatrists, and primary care physicians usually rely on each other to provide a continuity of care. Many studies across multiple mental illnesses have found that therapy in concordance with pharmacological treatment is more effective compared to just medication alone.(2) Having a knowledgeable psychologist as part of the healthcare team provides a breadth of treatment that best treats the disorder. The psychologist helps to change behavior by identifying and working with the individual’s cognitive distortions. It’s these distortions that disrupt the individual’s functionality. Understanding the symptoms can help improve function.

Whatever the treatment may be, the patient must trusts his/her healthcare team members with complex and personal information. CLICK HERE, to find a trusted Medical Fitness Network psychologist.

Psychologist having session with her patient in her private consulting room

Chronic Pain, Fibromyalgia, and Psychology

By treating pain from a biopsychosocial model you will maximize not only your pain relief, but your ability to engage in life to your fullest potential. But how can you treat pain from a biopsychosocial model? How do I target the psychosocial aspects and incorporate that into my overall pain management treatment plan? Enter, the psychologist.